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Extended service agreement - replacement - shipment - 8x5 - response time: NBD - for P/N: CTS-SX20N-12X-K9, CTS-SX20N-12XK9-RF, CTS-SX20N-K9, CTS-SX20N-K9-RF, CTS-SX20N-K9-WS
Main Specifications | |
---|---|
Product Description | Cisco Smart Net Total Care Combined Support Service - extended service agreement - shipment |
Type | Extended service agreement |
Service Included | Replacement |
Location | Shipment |
Response Time | Next business day |
Service Availability | 8 hours a day / 5 days a week |
Designed For | P/N: CTS-SX20N-12X-K9, CTS-SX20N-12XK9-RF, CTS-SX20N-K9, CTS-SX20N-K9-RF, CTS-SX20N-K9-WS |
General | |
Service Included | Replacement |
Location | Shipment |
Response Time | Next business day |
Service Availability | 8 hours a day / 5 days a week |
Details | |
Service & Support | Extended service agreement - replacement - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ Technical support - preventive maintenance ¦ Technical support - diagnosis ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Technical support - web knowledge base access - availability: 24 hours a day / Monday-Sunday |
Compatibility Information | |
Designed For | P/N: CTS-SX20N-12X-K9, CTS-SX20N-12XK9-RF, CTS-SX20N-K9, CTS-SX20N-K9-RF, CTS-SX20N-K9-WS |