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Technical support - for Cisco DNA Essentials - Cloud License - Tier 2 - phone consulting - 1 month - 24x7 - response time: 30 min
Main Specifications | |
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Product Description | Cisco Solution Support - technical support - for Cisco DNA Essentials - 1 month |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Cisco DNA Essentials |
License Type | Cloud License |
License Qty | Tier 2 |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Cisco DNA Essentials |
Installation Type | Locally installed |
License Type | Cloud License |
License Qty | Tier 2 |
Details | |
Service & Support | Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 month - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 1 month - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month |