NVIDIA - NVIDIA AI Enterprise Support Services Business Critical Support On-Site
Extended service agreement (renewal) - consulting - 4 months - on-site - 24x7 - response time: NBD - for Mellanox SX1035, SX1036
NVIDIA
780-C1YNNZ+P2CMR04
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | NVIDIA AI Enterprise Support Services Business Critical Support On-Site - extended service agreement (renewal) - 4 months - on-site |
Type | Extended service agreement (renewal) |
Service Included | Consulting |
Location | On-site |
Full Contract Period | 4 months |
Response Time | Next business day |
Service Availability | 24 hours a day / 7 days a week |
Designed For | Mellanox SX1035, SX1036 |
General | |
Service Included | Consulting |
Location | On-site |
Full Contract Period | 4 months |
Response Time | Next business day |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Technical support - consulting - 4 months - on-site - response time: NBD - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 months - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 4 months - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 4 months - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 4 months - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - web support - 4 months - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 4 months - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - web support - 4 months - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - web support - 4 months - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - web knowledge base access - 4 months - availability: 24 hours a day / Monday-Sunday ¦ Training - 4 months ¦ New releases update - 4 months |
Compatibility Information | |
Designed For | Mellanox SX1035, SX1036 |