NVIDIA - NVIDIA AI Enterprise Support Services Business Standard Support On-Site
Technical support (renewal) - consulting - 1 month - on-site - 9x5 - response time: NBD - for Mellanox SX1016
NVIDIA
780-S16NNZ+P2CMR01
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | NVIDIA AI Enterprise Support Services Business Standard Support On-Site - technical support (renewal) - 1 month - on-site |
Type | Technical support (renewal) |
Service Included | Consulting |
Location | On-site |
Full Contract Period | 1 month |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | Mellanox SX1016 |
General | |
Service Included | Consulting |
Location | On-site |
Full Contract Period | 1 month |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Details | |
Service & Support | Technical support - consulting - 1 month - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 month - response time: 4 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1/2 ¦ Technical support - phone consulting - 1 month - response time: 1 business day - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 month - response time: 2 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4 ¦ Technical support - web support - 1 month - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - web support - 1 month - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - web support - 1 month - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Training - 1 month ¦ New releases update - 1 month |
Compatibility Information | |
Designed For | Mellanox SX1016 |