Alliance - Technical support - for Apple Mac OS X Server Software - academic - phone consulting - 2 years - 24x7
| Main Specifications | |
|---|---|
| Product Description | AppleCare OS Support - Alliance - technical support - for Apple Mac OS X Server Software - 2 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Apple Mac OS X Server Software |
| License Pricing | Academic |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Apple Mac OS X Server Software |
| License Pricing | Academic |
| Details | |
| Service & Support | Phone consulting - 2 years / unlimited incidents - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 2 years - response time: 24 hours - availability: 12 hours a day / Monday-Sunday - severity low ¦ E-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Inspection - 2 years - on-site - 2 visits |