Preferred - Technical support - for Apple Mac OS X Server Software - academic - phone consulting - 2 years - 12x7
| Main Specifications | |
|---|---|
| Product Description | AppleCare OS Support - Preferred - technical support - for Apple Mac OS X Server Software - 2 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 12 hours a day / 7 days a week |
| Software Title | Apple Mac OS X Server Software |
| License Pricing | Academic |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 12 hours a day / 7 days a week |
| Software | |
| Software Title | Apple Mac OS X Server Software |
| License Pricing | Academic |
| Details | |
| Service & Support | Phone consulting - 2 years - availability: 12 hours a day / Monday-Sunday - 2 contacts / 1 manager ¦ Phone consulting - 2 years - response time: 2 hours - availability: 12 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 2 years - response time: 24 hours - availability: 12 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 2 years - response time: 48 hours - availability: 12 hours a day / Monday-Sunday - severity low |