Extended service agreement (renewal) - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for FortiGate 3960E
| Main Specifications | |
|---|---|
| Product Description | Fortinet FortiCare Priority RMA 4-hour Onsite Engineer - extended service agreement (renewal) - 5 years - on-site |
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | FortiGate 3960E |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years |
| Compatibility Information | |
| Designed For | Fortinet FortiGate 3960E |