Dell EMC - Dell EMC ProSupport with Mission Critical Option
Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for Dell EMC Networking S5224F-ON
Dell EMC
5224AMER3PMC
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Dell EMC ProSupport with Mission Critical Option - extended service agreement - 3 years - on-site |
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | Dell EMC Networking S5224F-ON |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 12 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: business hours - severity level 3 ¦ Extended service agreement - parts - 3 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Extended service agreement - parts - 3 years - shipment - response time: 12 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Extended service agreement - parts - 3 years - shipment - response time: NBD - availability: business hours - severity level 3 ¦ Installation - 3 years - non-Customer Replaceable Units ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 3 business hours - severity level 3 ¦ Installation - 3 years - software updates only |
Compatibility Information | |
Designed For | Dell EMC Networking S5224F-ON |