LogRhythm - LogRhythm Standard Support

Technical support (renewal) - phone consulting - 1 year - 11x5 - response time: 4 h

LogRhythm
LR-SV-MNS-RSTD
N/A
N/A
New

Price: $2,210.49

Total Available: 4

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description LogRhythm Standard Support - technical support (renewal) - 1 year
Service & Support Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time 4 hours
Service Availability 11 hours a day / 5 days a week
General
Type Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time 4 hours
Service Availability 11 hours a day / 5 days a week
Details
Service & Support Phone consulting - 1 year - response time: 4 hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity critical ¦ Phone consulting - 1 year - response time: 8 hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity high ¦ Phone consulting - 1 year - response time: 12 hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity medium ¦ Phone consulting - 1 year - response time: 16 hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity low ¦ Major upgrades - 1 year ¦ Minor upgrades - 1 year ¦ Web knowledge base access - 1 year

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