Technical support - for IGEL COSMOS PAS - volume - 100-499 licenses - web support - 3 years - business hours / 5 days a week - response time: 3 business days
Igel Software Maintenance Select - technical support - for IGEL COSMOS PAS - 3 years
Service & Support
Technical support
Service Included
Web support
Full Contract Period
3 years
Response Time
3 business days
Service Availability
Business hours / 5 days a week
Software Title
IGEL COSMOS PAS
License Pricing
Volume / 100-499 licenses
General
Type
Technical support
Service Included
Web support
Full Contract Period
3 years
Response Time
3 business days
Service Availability
Business hours / 5 days a week
Software
Software Title
IGEL COSMOS PAS
Installation Type
Locally installed
License Pricing
Volume / 100-499 licenses
Details
Service & Support
Web support - 3 years - response time: 3 business days - availability: business hours / Monday-Friday - for critical problems ¦ Web support - 3 years - response time: 3 business days - availability: business hours / Monday-Friday - non-critical ¦ E-mail consulting - 3 years ¦ Technical support - 3 years - 5 named contacts ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years
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