Tintri - Tintri Support Plans Platinum
Technical support - for Tintri SyncVM - phone consulting - 4 years - 24x7 - response time: 30 min
Tintri
SUP-T5040-SYNC-PLAT-4YR
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Tintri Support Plans Platinum - technical support - for Tintri SyncVM - 4 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 4 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Tintri SyncVM |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 4 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Tintri SyncVM |
| Installation Type | Locally installed |
| Details | |
| Service & Support | Phone consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 4 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 4 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ E-mail consulting - 4 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 4 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 4 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 4 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 4 years |