NetAlly - NetAlly AllyCare Support
Extended service agreement - replace or repair - 3 years - shipment - for CyberScope Air
NetAlly
CYBERSCOPE-AIR-3YS
N/A
N/A
New
Product Description
Software Upgrades / Updates
By maintaining your AllyCare membership throughout the life of your product you can ensure your NetAlly handheld network tester or AirMagnet software is kept up to date with the latest features and functionality. AllyCare members receive access to all software upgrades that deliver major new features and enhancements.
Accessory Replacement***
Some accessory parts are essential to your NetAlly Handheld network tester or AirMagnet product. Standard warranty on accessories is 90 days, but with AllyCare membership, accessories that ship with your unit are covered under the terms of repair (once qualified as defective by our Technical Assistance Center). With a value of $100-500, upgrading from warranty to AllyCare can save you significant expense if your battery or other accessory should fail.
* AllyCare membership may not be available in all countries. Please confirm with your NetAlly representative before purchasing. Refer to the “AllyCare Product Support Services Terms & Conditions” for complete coverage and limitations at: www.netally.com/terms-and-conditions
** Covers damage from normal wear and tear (does not cover accidental damage)
** Covers damage from normal wear and tear (does not cover accidental damage)
MEMBERSHIP BENEFITS
Upgrades
Change is a constant, and whether it’s new features or functions, new industry standards, or a better way to troubleshoot, only AllyCare membership ensures your product is enabled with the latest features and enhancement software and firmware updates.Repairs
Our testers are designed for use in the toughest environments, but if damage from normal wear and tear does happen, products covered with AllyCare Support can take full advantage of our comprehensive repair service coverage, including accessories.Support
While our tools have earned a reputation for simplicity and ease-of-use, at some point you may need assistance with a product’s operation. Because NetAlly makes the hardware and software, our technical support experts understand how everything works and can help resolve most issues in a single conversation.AllyCare is a comprehensive support and maintenance service for NetAlly's network tools and AirMagnet software that offers significant value over standard warranty. By maintaining your AllyCare membership throughout the life of your product you can ensure your NetAlly handheld network tester or AirMagnet software is kept up to date with the latest features and functionality.
- Priority response to technical support calls
- Members-only promotions and programs
- Access to online training modules, searchable knowledge base, online case submission, and much more
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | NetAlly AllyCare Support - extended service agreement - 3 years - shipment |
Type | Extended service agreement |
Service Included | Replace or repair |
Location | Shipment |
Return Shipment | At manufacturer expense |
Full Contract Period | 3 years |
Designed For | CyberScope Air |
General | |
Service Included | Replace or repair |
Location | Shipment |
Return Shipment | At manufacturer expense |
Full Contract Period | 3 years |
Details | |
Service & Support | Extended service agreement - replace or repair - 3 years - shipment ¦ Technical support - phone consulting - 3 years ¦ Technical support - web support - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
Compatibility Information | |
Designed For | NetAlly CyberScope Air |