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Milestone Systems - Milestone Care Premium
Technical support - for Xprotect Corporate - Base License - phone consulting - 1 month - 24x7 - response time: 1 h
Milestone Systems
MCPR-MXPCOBT
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Milestone Care Premium - technical support - for Xprotect Corporate - 1 month |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Xprotect Corporate |
License Type | Base License |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Xprotect Corporate |
Installation Type | Locally installed |
License Type | Base License |
Details | |
Service & Support | Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity sever ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity moderate ¦ Phone consulting - 1 month - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity minor ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month ¦ Web-based training - 1 month ¦ New releases update - 1 month ¦ Web knowledge base access - 1 month |