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Technical support - for Tintri Synchronous Replication - phone consulting - 4 years - 24x7 - response time: 30 min
Main Specifications | |
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Product Description | Tintri Support Plans Platinum - technical support - for Tintri Synchronous Replication - 4 years |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 4 years |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Tintri Synchronous Replication |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 4 years |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Tintri Synchronous Replication |
Installation Type | Locally installed |
Details | |
Service & Support | Phone consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 4 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 4 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ E-mail consulting - 4 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 4 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 4 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 4 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ New releases update - 4 years |