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Hitachi Global Storage Technologies - HGST StorChoice Gold
Extended service agreement - replacement - 1 year - shipment - 12x5 - response time: 4 h - for P/N: 1ES0240
Hitachi Global Storage Technologies
HS00423
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | WD StorChoice Gold - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
| Designed For | P/N: 1ES0240 |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: 4 h - availability: 12 hours a day (5:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N: 1ES0240 |