Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
2 hours
Repair Time
6 hours (committed time)
Service Availability
24 hours a day / 7 days a week
General
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
2 hours
Repair Time
6 hours (committed time)
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labor - 5 years - on-site - response time: 2 h - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective HDD/SSD/RAM retention - 5 years ¦ Technical support - phone consulting - 5 years
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