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Overland-Tandberg - OT-Care Silver
Extended service agreement (uplift) - parts and labor - 5 years - on-site - response time: NBD - valid when purchased within 1st 90 days of library purchase - for NEOxl 80
Overland-Tandberg
EW-XLSLV5UPX
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | OT-Care Silver - extended service agreement (uplift) - 5 years - on-site |
| Type | Extended service agreement (uplift) |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Pricing Type | Valid when purchased within 1st 90 days of library purchase |
| Designed For | NEOxl 80 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Pricing Type | Valid when purchased within 1st 90 days of library purchase |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - Customer Replaceable Units ¦ Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years ¦ Technical support - remote diagnosis - 5 years |
| Compatibility Information | |
| Designed For | Overland-Tandberg NEOxl 80 |