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Citrix - Citrix Appliance Maintenance Gold
Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: NBD - EASY - for SD-WAN 110-200 Standard Edition
Citrix
4070522-EZ
N/A
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New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Citrix Appliance Maintenance Gold - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Citrix EASY Licensing Program |
| Designed For | SD-WAN 110-200 Standard Edition |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Citrix EASY Licensing Program |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - web support - 1 year - response time: 24 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - web support - 1 year - response time: 5 days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
| Compatibility Information | |
| Designed For | Citrix SD-WAN 110-200 Standard Edition |
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