Term License (3 years) + VMware Production Support and Subscription Service - 10 named users - hosted
| Main Specifications | |
|---|---|
| Product Description | VMware Workspace ONE Access On Prem Add-On for Horizon Plus Subscription - Term License (3 years) + VMware Production Support and Subscription Service - 10 named users |
| Product Type | Term License - 3 years |
| Category | Online & appliance based services - mobile application management |
| Installation Type | Hosted - SaaS |
| License Qty | 10 named users |
| Bundled Support | VMware Production Support and Subscription Service |
| Service & Support | Technical support |
| General | |
| Category | Online & appliance based services - mobile application management |
| Product Type | Term License - 3 years |
| Installation Type | Hosted - SaaS |
| Bundled Support | VMware Production Support and Subscription Service |
| Service & Support | |
| Type | Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ New releases update - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - severity critical |
| Licensing | |
| License Qty | 10 named users |