Extended service agreement (uplift) - advance parts replacement - 5 years - shipment - 9x5 - response time: 2 business days - must be purchased within 90 days of the product purchase - for NEOs T24
| Main Specifications | |
|---|---|
| Product Description | OT-Care Bronze - extended service agreement (uplift) - 5 years - shipment |
| Type | Extended service agreement (uplift) |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | 2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Must be purchased within 90 days of the product purchase |
| Designed For | NEOs T24 |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | 2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Must be purchased within 90 days of the product purchase |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 5 years - shipment - response time: 2 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - web support - 5 years ¦ Technical support - e-mail consulting - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - remote diagnosis - 5 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
| Compatibility Information | |
| Designed For | Overland-Tandberg NEOs T24 |