Extended service agreement - advance hardware replacement - 1 year - shipment - business hours - response time: NBD - must be purchased with service contract - for Polycom RealPresence EduCart 500
Poly+ Partner - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
Business hours
Pricing Type
Must be purchased with service contract
Designed For
Polycom RealPresence EduCart 500
General
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
Business hours
Pricing Type
Must be purchased with service contract
Details
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Polycom RealPresence EduCart 500
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