Poly+ Partner - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Covered Configurations
Telehealth Cart - integrated unit which includes Telehealth Station
Designed For
Poly Telehealth Cart
General
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Covered Configurations
Telehealth Cart - integrated unit which includes Telehealth Station
Details
Service & Support
Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Poly Telehealth Cart
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