Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours - academic - Veritas Partner Force Program - for Access 3360 Appliance
Veritas Appliance Support Services help keep your systems up and running and your staff working efficiently by providing you with access to a team of experts and support resources.
Veritas Essential Appliance Support offers an extensive service agreement covering parts and labor, ensuring your storage arrays are always running optimally. With on-site service available 24 hours a day, seven days a week, you can rest assured that help is always on hand when you need it.
Gain peace of mind with round-the-clock access to technical support, including phone consulting, web support, and web knowledge base access. Whether you encounter an issue during the day or at night, expert assistance is just a call or click away.
Stay updated with new releases for your storage arrays. Veritas ensures your equipment remains current with ongoing updates, providing you with improved performance and security.
| Main Specifications | |
|---|---|
| Product Description | Veritas Essential Appliance Support - extended service agreement - 5 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 business hours |
| Pricing Type | Academic |
| Manufacturer Selling Program | Veritas Partner Force Program |
| Designed For | Access 3360 Appliance |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 business hours |
| Pricing Type | Academic |
| Manufacturer Selling Program | Veritas Partner Force Program |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 business hours (distance from customer site - 1000 miles) ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web knowledge base access - 5 years ¦ New releases update - 5 years |
| Compatibility Information | |
| Designed For | Veritas Access 3360 Appliance |