StorageCraft - StorageCraft Premium Support

Technical support - for StorageCraft ShadowXafe - competitive upgrade license - 1 physical server - emergency phone consulting - 3 years - 24x7 - response time: 2 h

StorageCraft
SX-C-PS-PM36-PS
N/A
N/A
New

Price: $650.44

MSRP: $707.00
Discount off MSRP: 8.00%
Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description StorageCraft Premium Support - technical support - for StorageCraft ShadowXafe - 3 years
Service & Support Technical support
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software Title StorageCraft ShadowXafe
License Type Competitive upgrade license
License Qty 1 physical server
General
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software
Software Title StorageCraft ShadowXafe
Installation Type Locally installed
License Type Competitive upgrade license
License Qty 1 physical server
Details
Service & Support Emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 3 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 3 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Emergency e-mail consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 3 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 3 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 3 years ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years

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