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Palo Alto Networks - Palo Alto Networks Platinum Support
Technical support - for Panorama - 1000+ devices - phone consulting - 1 year - 24x7 - response time: 15 min
Palo Alto Networks
PAN-SVC-PLAT-PRA-1K
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Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Palo Alto Networks Platinum Support - technical support - for Panorama - 1 year |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 15 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Panorama |
License Qty | 1000+ devices |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 15 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Panorama |
Installation Type | Locally installed |
License Qty | 1000+ devices |
Details | |
Service & Support | Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |