Quantum - Quantum StorageCare Gold Support Plan, zone 1

Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: GRUGG-ASCD-001A

Quantum
SRUGG-RSCD-CG11
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Main Specifications
Product Description Quantum StorageCare Gold Support Plan, zone 1 - extended service agreement (renewal) - 1 year - on-site
Type Extended service agreement (renewal)
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For P/N: GRUGG-ASCD-001A
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Extended service agreement - loaner - 1 year ¦ Technical support - training - 1 year
Compatibility Information
Designed For P/N: GRUGG-ASCD-001A

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