Quantum - Quantum StorageCare Gold Support Plan, zone 3

Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h

Quantum
SMYD1-S130-CG13
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Main Specifications
Product Description Quantum StorageCare Gold Support Plan, zone 3 - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Extended service agreement - loaner - 1 year ¦ Technical support - training - 1 year

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