Quantum - Quantum StorageCare Bronze Support Plan, zone 2

Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD

Quantum
SXCBE-SAXU-CB12
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Main Specifications
Product Description Quantum StorageCare Bronze Support Plan, zone 2 - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - parts - 1 year - shipment - availability: 9 hours a day / Monday-Friday - Customer Replaceable Units ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - training - 1 year

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