Lenovo - Lenovo Essential Service + Premier Support
Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for Lenovo 42U Standard Rack
Lenovo
5WS7A92841
N/A
N/A
New
Product Description
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week.
Lenovo Premier Support service provides a new level of support for the data center. It knew the challenges you're facing, and it will provide the expertise, the convenience and the dedication to help take the complexity out of today's demanding data center environments.
Rapid response
With a response time of just 4 hours, this service ensures that any issues are addressed swiftly, minimizing downtime and keeping your operations running smoothly.
Comprehensive coverage
Offering an extended service agreement that includes parts, labor, and phone consulting, this plan provides thorough support for your Lenovo product.
Round-the-clock support
Service availability 24 hours a day, 7 days a week, including weekends, ensures that help is always just a phone call away, no matter when you need it.
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Lenovo Essential Service + Premier Support - extended service agreement - 5 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Lenovo 42U Standard Rack |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years |
| Compatibility Information | |
| Designed For | Lenovo 42U Standard Rack |