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Technical support - for C9300-DNX-E-24Y-5Y, C9300-DNX-E-24Y-3Y, C9300-DNX-E-24Y-7Y - phone consulting - 24x7 - response time: 30 min
Main Specifications | |
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Product Description | Cisco CX Success Tracks Level 1 - technical support - for C9300-DNX-E-24Y-5Y, C9300-DNX-E-24Y-3Y, C9300-DNX-E-24Y-7Y |
Service & Support | Technical support |
Service Included | Phone consulting |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
For part number(s) | C9300-DNX-E-24Y-5Y, C9300-DNX-E-24Y-3Y, C9300-DNX-E-24Y-7Y |
General | |
Type | Technical support |
Service Included | Phone consulting |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Installation Type | Locally installed |
For part number(s) | C9300-DNX-E-24Y-5Y, C9300-DNX-E-24Y-3Y, C9300-DNX-E-24Y-7Y |
Details | |
Service & Support | Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Remote knowledge transfer ¦ Remote training ¦ Web knowledge base access ¦ New releases update |