Hewlett Packard Enterprise - HPE Pointnext Tech Care Essential Service

Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen11 Network Choice

Manufacturer:

Hewlett Packard Enterprise

Part #:

H44ZDE

UPC:

N/A

Replacement Product:

N/A

Product Condition:

New

Price: $1,680.00

MSRP: $1,836.00

Discount off MSRP: 8.50%

Total Available: 9999999

Qty:

Main Specifications
Product Description	HPE Pointnext Tech Care Essential Service - extended service agreement - 5 years - on-site
Type	Extended service agreement
Service Included	Parts and labor
Location	On-site
Full Contract Period	5 years
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week
Designed For	ProLiant DL360 Gen11 Network Choice
General
Service Included	Parts and labor
Location	On-site
Full Contract Period	5 years
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years
Compatibility Information
Designed For	HPE ProLiant DL360 Gen11 Network Choice

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