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CommScope - Ruckus End User WatchDog Premium Support
Technical support (renewal) - for Ruckus Virtual SmartZone Data Plane - Right-To-Use license - 10 Gbps throughput - phone consulting - 5 years - 24x7 - response time: 30 min
CommScope
S21-VSZD-5LBW
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Ruckus End User WatchDog Premium Support - technical support (renewal) - for Ruckus Virtual SmartZone Data Plane - 5 years |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Ruckus Virtual SmartZone Data Plane |
| License Type | Right-To-Use license |
| License Qty | 10 Gbps throughput |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Ruckus Virtual SmartZone Data Plane |
| Installation Type | Locally installed |
| License Type | Right-To-Use license |
| License Qty | 10 Gbps throughput |
| Details | |
| Service & Support | Phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years |