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Technical support - phone consulting - 1 year - 24x7 - response time: 30 min - for P/N: ICX7150-48ZP-E2X10G-AU, ICX7150-48ZP-E8X10GR2, ICX7150-48ZP-E8X10GR-AU
Main Specifications | |
---|---|
Product Description | Ruckus WatchDog Remote Support - technical support - 1 year |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Designed For | P/N: ICX7150-48ZP-E2X10G, ICX7150-48ZP-E2X10G-AU, ICX7150-48ZP-E8X10GR, ICX7150-48ZP-E8X10GR2, ICX7150-48ZP-E8X10GR2-A, ICX7150-48ZP-E8X10GR-AU |
General | |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year |
Compatibility Information | |
Designed For | P/N: ICX7150-48ZP-E2X10G, ICX7150-48ZP-E2X10G-AU, ICX7150-48ZP-E8X10GR, ICX7150-48ZP-E8X10GR2, ICX7150-48ZP-E8X10GR2-A, ICX7150-48ZP-E8X10GR-AU |