Veritas - Veritas Business Critical Services Premier
Additional Bundle - Technical support (initial) - for Veritas Alta SaaS Protection - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 15 min
Product Description
Business Critical Services (BCS) Premier is Vertias’ Support Services offering, designed to simplify, maximize and protect your IT environment. BCS Premier allows you to simplify your support with a single point of contact who understands your business needs, maximize the return from your technology investment, and protect your organization from downtime with staff training, proactive assistance and planning.
Simplify
A single point of contact who acts as your champion within Veritas.
Maximize
Get proactive help from highly experienced technicians who help you maximize the value of your technology investment.
Protect
With rapid issue resolution and access to technical education for your staff, you'll minimize downtime.
Additional Details
What's Included
Main Specifications | |
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Product Description | Veritas Business Critical Services Premier - Additional Bundle - technical support (initial) - for Veritas Alta SaaS Protection - 1 year |
Service & Support | Technical support (initial) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 15 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Veritas Alta SaaS Protection |
License Pricing | Corporate |
Licensing Program | Veritas Corporate Licensing Program (CLP) |
General | |
Type | Technical support (initial) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 15 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Veritas Alta SaaS Protection |
Installation Type | Locally installed |
License Pricing | Corporate |
Licensing Program | Veritas Corporate Licensing Program (CLP) |
Details | |
Service & Support | Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ Technical support - 1 year - on-site - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Training ¦ Web knowledge base access - 1 year |