Veritas - Veritas Business Critical Services Premier
Named Business Critical Engineer Bundle - Technical support (initial) - for Veritas Alta SaaS Protection - corporate - CLP - phone consulting - 2 years - 24x7 - response time: 15 min
Veritas
35507-M0020
N/A
N/A
New
Product Description
Business Critical Services extend beyond rapid break-fix technical support. With proactive services and specialized support staff, that develop an in-depth understanding of your business IT needs, the Business Critical Services help stabilize your infrastructure, optimize your IT operations, and provide rapid response when you need it.
- A single point of contact, who understands your business needs
- Priority access to experienced technicians
- Win with proactive planning and management
- Maximize staff effectiveness with education resources
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Veritas Business Critical Services Premier - Named Business Critical Engineer Bundle - technical support (initial) - for Veritas Alta SaaS Protection - 2 years |
| Service & Support | Technical support (initial) |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Veritas Alta SaaS Protection |
| License Pricing | Corporate |
| Licensing Program | Veritas Corporate Licensing Program (CLP) |
| General | |
| Type | Technical support (initial) |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Veritas Alta SaaS Protection |
| Installation Type | Locally installed |
| License Pricing | Corporate |
| Licensing Program | Veritas Corporate Licensing Program (CLP) |
| Details | |
| Service & Support | Phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ Technical support - 2 years - on-site - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years ¦ Training |