Bitdefender - Bitdefender Premium Support Business

Technical support - 1 license - volume - 5000+ level - phone consulting - 3 years - 24x7 - response time: 1 h

Bitdefender
3035ZZSSN360KLZZ
N/A
N/A
New

Price: $18.52

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Bitdefender Premium Support Business - technical support - 3 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
License Qty 1 license
License Pricing Volume / 5000+ level
General
Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Installation Type Locally installed
License Qty 1 license
License Pricing Volume / 5000+ level
Details
Service & Support Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - english language only / severity critical ¦ Phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - english language only / severity major ¦ Phone consulting - 3 years - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - english language only / severity minor ¦ Phone consulting - 3 years - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - english language only / severity trivial ¦ Phone consulting - 3 years - response time: 1 hour - availability: 8 hours a day / Monday-Friday - severity critical ¦ Phone consulting - 3 years - response time: 4 hours - availability: 8 hours a day / Monday-Friday - severity major ¦ Phone consulting - 3 years - response time: 12 hours - availability: 8 hours a day / Monday-Friday - severity minor ¦ Phone consulting - 3 years - response time: 24 hours - availability: 8 hours a day / Monday-Friday - severity trivial ¦ Web support - 3 years ¦ Web knowledge base access - 3 years ¦ Maintenance - 3 years - 2 sessions per year

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