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Main Specifications
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Product Description
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Flexera Maintenance Plan Gold - technical support (renewal) - for InstallAnywhere - 1 year
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Service & Support
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Technical support (renewal)
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Service Included
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Phone consulting
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Full Contract Period
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1 year
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Service Availability
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Business hours
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Software Title
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InstallAnywhere
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License Qty
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1 user
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General
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Type
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Technical support (renewal)
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Service Included
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Phone consulting
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Full Contract Period
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1 year
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Service Availability
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Business hours
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Software
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Software Title
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InstallAnywhere
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Installation Type
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Locally installed
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License Qty
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1 user
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Details
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Service & Support
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Phone consulting - 1 year - response time: 4 business hours / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 16 business hours / Monday-Friday - severity level 4 ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
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