Subscription upgrade license (1 year) + Platinum Support - hosted - volume - 5000-9999 licenses
| Main Specifications | |
|---|---|
| Product Description | FireEye Helix Enterprise Edition - subscription upgrade license (1 year) + Platinum Support - 1 license |
| Product Type | Subscription upgrade license - 1 year |
| Category | Online & appliance based services - advanced threat detection, security management |
| Installation Type | Hosted - FEaaS |
| License Qty | 1 license |
| License Pricing | Volume / 5000-9999 licenses |
| Bundled Support | Platinum Support |
| Service & Support | New releases update |
| General | |
| Category | Online & appliance based services - advanced threat detection, security management |
| Product Type | Subscription upgrade license - 1 year |
| Installation Type | Hosted - FEaaS |
| Bundled Support | Platinum Support |
| Service & Support | |
| Type | New releases update - 1 year ¦ Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 3 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - 15 designated callers / severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year |
| Licensing | |
| License Qty | 1 license |
| License Pricing | Volume / 5000-9999 licenses |