Technical support (renewal) - for erwin Data Modeler Standard Edition - 1 named user - phone consulting - 1 year - 24x7 - response time: 1 h
| Main Specifications | |
|---|---|
| Product Description | Quest Software 24x7 Maintenance - technical support (renewal) - for erwin Data Modeler Standard Edition - 1 year |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Erwin Data Modeler Standard Edition |
| License Qty | 1 named user |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Erwin Data Modeler Standard Edition |
| Installation Type | Locally installed |
| License Qty | 1 named user |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday |