Pulse Secure Platinum Support - technical support - for Pulse Policy Secure - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
15 min
Service Availability
24 hours a day / 7 days a week
Software Title
Pulse Policy Secure
License Qty
2000 users
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
15 min
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Pulse Policy Secure
Installation Type
Locally installed
License Qty
2000 users
Details
Service & Support
Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ Web-based training - 1 year ¦ New releases update - 1 year
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