Extended service agreement (uplift) - parts and labor (for expansion module + up to 3 drives) - 5 years - on-site - 24x7 - response time: 4 h - valid when purchased within 1st 90 days of library purchase - for NEOxl 40
| Main Specifications | |
|---|---|
| Product Description | OT-Care Platinum - extended service agreement (uplift) - 5 years - on-site |
| Type | Extended service agreement (uplift) |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Valid when purchased within 1st 90 days of library purchase |
| Covered Configurations | Expansion module + up to 3 drives |
| Designed For | NEOxl 40 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Valid when purchased within 1st 90 days of library purchase |
| Covered Configurations | Expansion module + up to 3 drives |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years ¦ Technical support - e-mail consulting - 5 years ¦ New releases update - 5 years ¦ Technical support - remote diagnosis - 5 years |
| Compatibility Information | |
| Designed For | Overland-Tandberg NEOxl 40 |