Extended service agreement - parts and labor - 3 years - on-site - response time: 4 business hours - corporate - Veritas Partner Force Program - for NetBackup Flex 5260
| Main Specifications | |
|---|---|
| Product Description | Veritas Essential Appliance Support - extended service agreement - 3 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 business hours |
| Pricing Type | Corporate |
| Manufacturer Selling Program | Veritas Partner Force Program |
| Designed For | NetBackup Flex 5260 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 business hours |
| Pricing Type | Corporate |
| Manufacturer Selling Program | Veritas Partner Force Program |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 business hours (distance from customer site - 1000 miles) ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years |
| Compatibility Information | |
| Designed For | Veritas NetBackup Flex 5260 |