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Technical support - for Cohesity DataProtect - add-on license - 1 TB capacity - phone consulting - 1 year - 24x7 - response time: 2 business hours
Main Specifications | |
---|---|
Product Description | Cohesity Standard Support - technical support - for Cohesity DataProtect - 1 year |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 2 business hours |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Cohesity DataProtect |
License Type | Add-on license |
License Qty | 1 TB capacity |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 2 business hours |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Cohesity DataProtect |
Installation Type | Locally installed |
License Type | Add-on license |
License Qty | 1 TB capacity |
Details | |
Service & Support | Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |