SuSE - SUSE Premium Support Services Sliver

Technical support - VLA, MLA - consulting - 3 years - 24x7 - United States

Manufacturer:

SuSE

Part #:

051-007334

UNSPSC Code:

N/A

UPC:

N/A

Replacement Product:

N/A

Product Condition:

New

Reviews:

Price: $189,266.00

MSRP: $195,000.00

Discount off MSRP: 2.94%

Total Available: 1

Qty:

Main Specifications
Product Description	SUSE Premium Support Services Sliver - technical support - 3 years
Service & Support	Technical support
Service Included	Consulting
Full Contract Period	3 years
Service Availability	24 hours a day / 7 days a week
Localization	United States
Licensing Program	SuSe Volume License Agreement (VLA), SuSe Master License Agreement (MLA)
General
Type	Technical support
Service Included	Consulting
Full Contract Period	3 years
Service Availability	24 hours a day / 7 days a week
Localization	United States
Software
Installation Type	Locally installed
Licensing Program	SuSe Volume License Agreement (VLA), SuSe Master License Agreement (MLA)
Details
Service & Support	Consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Remote consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - 90 incidents/540 hours ¦ Report - 3 years - 2 incidents ¦ Travel expense coverage - 3 years

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