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Cisco - Cisco Solution Support
Technical support - for Cisco DNA Advantage - Cloud License - 1 Gbps - phone consulting - 1 month - 24x7 - response time: 30 min
Cisco
SVS-CDNA-1G-A1M
N/A
N/A
N/A
New
Price: $144.00
MSRP: $161.85
Discount off MSRP: 11.03%
Total Available: 9999
Product Description
Cisco Solution Support provides you with centralized support from the solution experts who own issue management and resolution across the Cisco and solution partner products in the eligible solutions. Cisco's team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Cisco Solution Support resolves complex issues 43% quicker on average than product support alone, it helps you maintain solution performance, reliability, and return on investment.
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Cisco Solution Support - technical support - for Cisco DNA Advantage - 1 month |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cisco DNA Advantage |
| License Type | Cloud License |
| License Qty | 1 Gbps |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cisco DNA Advantage |
| License Type | Cloud License |
| License Qty | 1 Gbps |
| Details | |
| Service & Support | Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 month - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 1 month - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month |