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PrinterLogic Maintenance
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Main Specifications
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Product Description
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PrinterLogic Maintenance - technical support - for PrinterLogic Virtual Appliance Core Base - 1 year
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Service & Support
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Technical support
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Service Included
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Phone consulting
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Full Contract Period
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1 year
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Response Time
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4 hours
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Service Availability
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24 hours a day / 7 days a week
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Software Title
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PrinterLogic Virtual Appliance Core Base
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License Qty
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250 licenses
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General
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Type
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Technical support
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Service Included
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Phone consulting
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Full Contract Period
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1 year
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Response Time
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4 hours
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Service Availability
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24 hours a day / 7 days a week
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Software
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Software Title
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PrinterLogic Virtual Appliance Core Base
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Installation Type
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Locally installed
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License Qty
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250 licenses
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Details
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Service & Support
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Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 10 hours a day (7:00 AM - 5:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 8 business hours - availability: 10 hours a day (7:00 AM - 5:00 PM) / Monday-Friday ¦ New releases update - 1 year
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