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Nexsan - Imation Support Services Enhanced

Extended service agreement (renewal) - advance hardware replacement - 1 year - on-site - response time: NBD

Nexsan
OSE-BT60X-R
N/A
N/A
New

Price: $0.01

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Imation Support Services Enhanced - extended service agreement (renewal) - 1 year - on-site
Type Extended service agreement (renewal)
Service Included Advance hardware replacement
Location On-site
Full Contract Period 1 year
Response Time Next business day
General
Service Included Advance hardware replacement
Location On-site
Full Contract Period 1 year
Response Time Next business day
Details
Service & Support Extended service agreement - advance hardware replacement - 1 year - on-site - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2/3 ¦ Technical support - e-mail consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2/3 ¦ New releases update - 1 year

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