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VMware - VMware Support and Subscription Production

Technical support - for VMware Frontline Worker Add-on - Shared Cloud - Upgrade Subscription - 1 device - academic - SPP, HPP - monthly fee - upgrade from Basic Support - phone consulting - 1 year - 24x7 - response time: 30 min

VMware
WSD-AUFLWBP-12MT0-A1S
N/A
N/A
New

Price: $0.03

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description VMware Support and Subscription Production - technical support - for VMware Frontline Worker Add-on - Shared Cloud - 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title VMware Frontline Worker Add-on - Shared Cloud
License Type Upgrade Subscription
License Qty 1 device
License Pricing Academic
Licensing Program VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP)
Licensing Details Monthly fee
Upgrade from Basic Support
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software
Software Title VMware Frontline Worker Add-on - Shared Cloud
Installation Type Hosted
Hosted Service Type SaaS
License Type Upgrade Subscription
License Qty 1 device
License Pricing Academic
Licensing Program VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP)
Licensing Details Monthly fee
Upgrade from Basic Support
Details
Service & Support Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ Web support - 1 year ¦ E-mail consulting - 1 year ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year

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