Extended service agreement - replacement - 3 years - on-site - 24x7 - response time: 4 h - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
| Main Specifications | |
|---|---|
| Product Description | SonicWall Premier Support extended service agreement - 3 years - on-site |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | SuperMassive 9600, 9600 High Availability, 9600 TotalSecure |
| General | |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - replacement - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 30 min ¦ Technical support - e-mail consulting - 3 years ¦ Technical support - web knowledge base access - 3 years ¦ Technical support - monthly report - 3 years |
| Compatibility Information | |
| Designed For | SonicWall SuperMassive 9600, 9600 High Availability, 9600 TotalSecure |