Actifio - Actifio Premium Solution Maintenance

Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 12 h

Actifio
ACT-MAINT-P
N/A
N/A
New

Price: $0.01

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Actifio Premium Solution Maintenance - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Advance parts replacement
Location On-site
Full Contract Period 1 year
Response Time 12 hours
Service Availability 24 hours a day / 7 days a week
General
Service Included Advance parts replacement
Location On-site
Full Contract Period 1 year
Response Time 12 hours
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Extended service agreement - advance parts replacement - 1 year - on-site - response time: 12 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: NBD - severity level 3/4 ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - e-mail consulting - 1 year ¦ New releases update - 1 year

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